Customer Support Policy

All Policies

Support channels, response expectations, and escalation process.

Support Channels

  • Email: support@ayatwholesale.xyz
  • Phone or WhatsApp: +92 314 6556463
  • Support Hours: Mon - Sat, 10:00 AM to 09:00 PM

Response and Resolution

  • Support response time depends on ticket volume and issue complexity.
  • Priority is given to payment, delivery, and damaged-product concerns.

Escalation

  • Unresolved issues are escalated internally for additional review and final decision.
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